At Wild Heart Pet Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal information: Name, email address, phone number, and pet details when you make a booking or contact us.
• Payment information: Details required to process payments, collected securely through our payment provider.
• Usage information: Information about your interactions with our website, such as pages visited and forms submitted.

2. How We Use Your Information

We use your information to:

• Process bookings and payments.
• Provide updates about your pet’s stay or our services.
• Respond to inquiries and customer service requests.
• Improve our website and services.
• Send promotional emails (you may opt-out at any time).

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted third parties only as necessary to provide our services, such as:

• Payment processors.
• Veterinary or emergency care providers (if needed for your pet’s health).

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Opt out of promotional communications at any time.

6. Cookies and Tracking

Our website may use cookies to improve your browsing experience and understand how visitors interact with our site. You can choose to disable cookies in your browser settings, though some features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.